Privacy Policy
Last updated: January 2024
1. Introduction
Welcome to North Avenue Refinishing ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our furniture refinishing and restoration services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website and services immediately.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address when you request an estimate or contact us through our website or by phone.
- Project Details: Information about furniture pieces you want refinished or repaired, including photographs you may provide.
- Payment Information: Billing address and payment details for services rendered. Note: We do not store complete credit card numbers on our servers.
- Communication Records: Records of your interactions with us via phone, email, or in-person consultations.
3. How We Use Your Information
We use the information we collect to:
- Provide and deliver our furniture refinishing, repair, and restoration services.
- Communicate with you about estimates, project status, and service updates.
- Process payments and maintain financial records as required by law.
- Respond to your questions, comments, and customer service requests.
- Improve our services, website functionality, and customer experience.
- Comply with legal obligations and enforce our terms of service.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processors, delivery services).
- Legal Requirements: When required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to object to or restrict processing of your data.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. For more information, please review our Cookie Policy.
8. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this policy periodically. Continued use of our services after any modifications indicates your acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
North Avenue Refinishing
8752 Bogar Lane, Clinton, MT 59825
Phone: (406) 825-4140
Email: info@greek-smile.com